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JTL+Co believes in “doing right by getting it right” and creating a comprehensive management system that integrates values into every part of the business.
For change to be truly transformational and sustainable requires time, commitment and hard work. JTL+Co helps managers to ‘see’ the road ahead and approach their task holistically, addressing:
Working collaboratively at every level of management, JTL+Co combines practical managerial experience with academic insight to deliver leading edge solutions that enable organizations to reach their goals.
How do you develop an inspiring, purposed-focused strategy that is consistent with your business, builds on core competencies, delivers social and economic value for multiple stakeholders, and, at the same time, provides a competitive advantage?
JTL+Co helps each organization to strategically connect what it does, how it does it and with whom to bring substantive meaning to its brand. Whether introducing an innovative product or service that fills a social void, providing a unique business competency to solve a local community problem, or partnering with NGOs to create inventive solutions that sustain livelihoods for those at the ‘bottom of the pyramid’, JTL+Co seeks ways that are client-specific and deliver against the triple bottom line of people, planet and profits.
How does management instill an innate sense of what is right and wrong among its employees, and create a culture of collective responsibility within a global, multi-cultural organization? What does a socially responsible organization look like?
Whether a large international organization or a smaller, aspiring one, behaviors of internal stakeholders need to be aligned around a shared purpose. A socially responsible organization is one that connects the dots between those at the top, middle and bottom with those outside the organization so that all are working in tandem, with values and integrity, in pursuit of inspired, motivating goals.
JTL+Co helps organizations to design human resource systems and processes that encourage individual and collective socially responsible behavior. These integrated systems include training in ethical decision making, corporate responsibility education, and defining appropriate performance measures and appraisal programs.
When was the last time managers examined the organization’s processes and operations to see if they reflected the principles the organization aspires to and that society demands?
Conscientious stakeholders are quick to point out the discrepancies between company rhetoric and practice. Whether an auto or apparel manufacturer, coffee or chemical producer, high tech or biotech, it is sometimes hard to see that true responsibility requires consistency in both what organizations do and how they do it.
Numerous initiatives, such as the UN Global Compact, Global Reporting Initiative and ISO 26000 provide guidelines consistent with ‘good’ practices in the areas of human rights and the environment. Working with these guidelines, JTL+Co helps managers to think through the questions to develop their own robust solutions.
The result: practices that focus on using financial, human and natural capital wisely are often more cost-effective in both the short and long-term, producing multiple win-wins that also bring justifiable satisfaction and pride.
Who exactly are ‘stakeholders?’ What does transparency really mean? How do we build trust, speak with a credible voice, and ensure that the discussion resonates with those who matter?
Moving from the ‘me’ to ‘we’ generation demands that we be more inclusive in our thinking, more proactive and straightforward in our approach, and all without losing the differences that enrich the debate.
Communication is a CSR enabler: it provides context, and links the value-driven strategy and stakeholder behavior needed to achieve it.
Sustainability reports, codes of ethics, social investment indices, social media and news articles are of value not just for their content, but more for the discussions they spark and their ability to engage constituents in behavior-changing dialogue.
JTL+Co addresses communication as both content and process: how we communicate is as important as what we communicate.
Fostering the conversation and nurturing the relationships becomes a core competence, setting up a shared responsibility between the organization and its stakeholders.
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